Support and Services

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Hexagon Software Maintenance Agreement (SMA)

The financial cost of unplanned downtime can be expensive and lead to additional costs to your business. We understand it's essential to maximise productivity, which is why we offer Hexagon SMA, specifically designed with your success in mind.

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Hexagon Customer Portal

For customers who have a login or would like to create a login to the VERO Support Portal. Please select here to log your support calls, download the latest product releases and resolve any licensing issues.

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Training

Read about our classroom and online based training courses.

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Virtual Machines

NCSIMUL puts the digital twin at the heart of your daily challenges. Based on the real characteristics of your CNC machine, the result is a dynamic verification of your production that includes the exact environment for all machines, tools and materials

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System Requirements

To find out the optimum hardware specification for running RADAN at its very best.

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Remote Customer Support - TeamViewer

Only to be used when directed to do so by one of our technicians, at that time you will be advised to use TeamViewer and will be given a session name to connect to.